![]() ![]() He lived up to all the promises he made, regarding a thorough cleaning of the car and taking care of the registration in our home state. We negotiated a deal with a good price for my trade-in and a decent discount on the "new" car. Turns out the car, while a 2022, had been in use as a service loaner for about 8 months and had 9000 miles on it. So I wrote back and said: bring the car to me! Well, they did! Rami drove the car to our house and my wife and I spent about a half hour driving it. However, the next day I got an email from the manager, Nick Salem, saying that they were eager to do what they could to earn my business. I had no intention at the time of making another trip to this dealer. The salesman, Rami Kordab, left me a voicemail later in the day saying that the car would be available in a few days. My wife and I had traveled 30 miles to get to the dealer in a neighboring state of ours, so we were very disappointed and not happy at all. It was out as a service loaner and there seems to be very poor communication between the "internet department" where I made the appointment and the dealership. ![]() However, when I arrived at the confirmed time, I was told that the car was not available. I began by arranging a test drive of a new Volvo which I saw on the dealer's website. What started out as a very bad experience turned into a very good one. SERVICE WORK Service Work completed on this BMW X3 xDrive28i includes: Complete Multi-Point Inspection by factory trained technicians, Oil Filter Chan. Located in Norwood, MA / 14 miles away from Boston, MA THANK YOU SO MUCH!! AutoCheck Vehicle History Summary Also a huge shout out to Yana for being so friendly, accommodating and making the financing process so quick and pain free. This dealership will be the only place we come to from now on and we look forward to referring everyone we know here. Armando was extremely helpful and unbelievably knowledgeable on the vehicles, he knew every inch of the vehicle inside and out. then we met Armando Cruz and we were absolutely blown away. It started as top notch right From the initial interaction with Ali and Amir. We’ve purchased vehicles at many other luxury dealers in the past but our experience has never been so stress free like it was this time. SERVICE WORK Service Work completed on this Porsche Cayenne includes: Complete Multi-Point Inspection by factory trained technicians, Oil Filter Chang.Ībsolutely unreal experience at Herb Chambers Porsche Boston. This is the worst experience I had ever with any car dealer.Located in Boston, MA / 4 miles away from Boston, MA Woburn Toyota owner, please treat customers with integrity, honesty and respect. After all this, I was told that car got sold in 5 minutes. I was asked if I want to test drive this particular Sienna also. I was forced to drive for 40 miles, one way, into dealership. Caruso came back after 5 to 10 minutes and said that this particular Sienna was sold. Caruso gathered all information, like price negotiations that I have done with other dealers, and stepped away to check with someone else. I am wondering how come two people working within same company has so much gap in communication.Mr. I had to forward the email trail to sales person and explain the whole context. Caruso had very little to no information about my previous conversation I had with Mr.Ray, Client representative, through email. I had an appointment to discuss about pricing of 2022 Sienna XLE. WE WILL PAY MORE FOR YOUR TRADE!, **A.W.D.**, Bluetooth, Back Up Camera, 4-Way Power Lumbar Adjust, AM/FM radio: SiriusXM, Apple CarPlay/Android Auto. Located in Woburn, MA / 11 miles away from Boston, MA There was no reason to waste my time like this. Luckily, I said no.įinally when I was not willing to answer any more questions, he told me that the car I came to see was already sold, and they had nothing else like it. ![]() He also asked if they could appraise my trade-in while we were out on our test drive. The salesman spent 10 minutes asking me a long series of questions about trade-in and financing and then asked for my driver's license, which he said they needed for the test drive. When we got there, there was a short wait to sit down with a salesman. I decided I could not miss this opportunity, so I drove to the dealership. I contacted them through the internet, but could not get a straight answer about availability of the car. When I saw Dodge 24 was advertising the exact car I was looking for on their web site, I became really excited about finally finding the car I had been looking for for over 6 weeks. I was looking for a very rare combination of options in a used car. Located in Brockton, MA / 20 miles away from Boston, MAĬERTIFIED, Backup Camera, Bluetooth, One Owner, Clean Carfax, Remote Start, 4X4, Blind Spot Warning, Heated Seats, Heated Steering Wheel, Lane Departu. ![]()
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